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Proof of Consent (Opt-In) for Receiving Text Messages

The following steps outline how our platform collects and verifies user consent to receive text messages:

  1. Checkbox on Profile Page:
    Users are presented with a clearly labeled checkbox on the Profile page with the following statement:
    "I consent to receive text messages from ConnectForNeeds.com for updates, notifications, and important information related to my account or services."
    This checkbox is not pre-selected, ensuring users actively opt in.

  2. Explicit User Action Required:
    Users must manually check the box to provide consent. No text messages are sent unless this action is completed.

  3. Date and Time Stamp:
    Upon selecting the checkbox, the system records the user’s consent, including the date, time, and user ID, in the database for audit and compliance purposes.

  4. Editable Consent:
    Users have full control to update their consent preferences at any time by revisiting the Profile page and unchecking the checkbox. Changes are immediately reflected in the system.

  5. Clear Terms of Consent:
    The consent statement clearly communicates the purpose and nature of the text messages, ensuring transparency with the user.

  6. Data Storage:
    All consent-related data is securely stored in our system and is accessible for verification or audit requests.

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Proof of Consent (Opt-Out) for Receiving Text Messages

The following process outlines how users can withdraw consent to stop receiving text messages:

  1. User-Controlled Opt-Out:
    Users can opt out of receiving text messages at any time by unchecking the checkbox on the Profile page labeled:
    "I consent to receive text messages from ConnectForNeeds.com."  
    This action is straightforward and does not require any additional steps.

  2. Immediate Action:
    Once the checkbox is unchecked, the system instantly updates the user’s preferences in the database, ensuring no further text messages are sent to that user.

  3. Confirmation of Opt-Out:
    The system automatically logs the opt-out event with the date, time, and user ID to maintain compliance and provide proof of consent withdrawal.

  4. Alternate Opt-Out Methods:
    Users can also opt out by replying “STOP” to any text message received. This triggers an automated system response confirming the opt-out and records the event.

  5. Data Storage:
    All opt-out events are securely recorded in the database and retained for verification or audit requests.

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